WILMINGTON, MA — The Town of Wilmington is currently hiring a Library Associate at the Wilmington Memorial Library. Read the job posting below (or HERE). The town’s employment application form can be found HERE.
Position: Library Associate at Wilmington Memorial Library
Duties: The Wilmington Memorial Library is seeking a qualified candidate to fill a part-time Library Associate position. We seek a customer service oriented individual to work at the public service desk in the Adult Department handling circulation related tasks and assisting patrons with reference and readers’ advisory questions. The Library Associate also helps patrons using the library’s computers, printers, copiers, etc., and with other technology related questions.
Weekly schedule is an average of 17-19 hours per week with regular morning, afternoon and evening shifts. Schedule includes rotating Saturdays from September through June. Scheduling flexibility is important for coverage during vacations and other circumstances.
Qualifications: Bachelor’s degree with a minimum of two years related experience or an equivalent combination of education and library experience. Good computer and internet searching skills required. The ideal candidate will be a team player and enjoy working with the public.
Job Description:
Definition: Paraprofessional librarian position responsible for work that supports the effective and efficient operation of the public library.
Essential Functions
- Works independently under the general supervision of department head.
- Provides excellent customer service and helps maintain a welcoming environment for patrons using the library.
- Performs a variety of tasks at the public service desk including answering the telephone, checking in and out library materials, registering patrons for library cards, programs, museum passes, etc.
- Provides reference and reader’s advisory services; using library’s OPAC and/or a variety of online tools to locate requested information or reading material.
- Assists patrons in the use of library’s databases and electronic resources including how to download content to mobile devices.
- Assist patrons with computers, printers, copiers and other library equipment; troubleshoots as needed.
- Verbally promotes library services and programs; explains library policies in a clear and courteous manner.
- Assumes responsibility for the floor and/or building in the absence of senior staff.
- Assists in other departments and undertakes special projects as needed.
Other Duties
- Does shelving, shelf reading, filing and other collection maintenance duties as assigned.
- May perform a variety of technical services tasks including book selection, weeding, and repairs.
- May assist in planning and presenting programs.
- May assist in the development of book lists/library resources
- Performs other similar tasks or related works as assigned.
- Works at either first floor or second floor service desk as assigned.
- Assumes responsibility for the floor and/or library building in the absence of senior staff.
Minimum Qualifications
- Bachelor’s degree and a minimum of 2 years of library experience; or a combination of relevant education and experience.
- Working knowledge of computer applications and current technologies; basic internet searching skills.
- General knowledge of popular and classic literature and interest in reading and books.
- Ability to set priorities and complete projects independently.
- Ability to collaborate and work as a member of a team.
- Excellent interpersonal, communication and public relations skills.
- Strong commitment to excellent customer service.
Job Environment
Work assignments include evening and weekend shifts as assigned. Work is generally performed inside a building. Work environment is characteristic of an office environment, with even walking surfaces and generally low noise levels. Noise levels may be elevated during busy periods and/or during programs that may be scheduled in the building.
Physical Requirements
The work is generally of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Frequently required use of hands to finger, handle, or feel objects; reaches with hands and arms, bends, stoops, kneels, and/or crouches. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. Required to lift and carry equipment and supplies weighing up to 50 pounds, and push a cart which at full load may be up to 300 pounds. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, scissors and other standard office equipment.
Salary: $17.00 per hour; non benefited position.
Closing Date: Friday, December 23, 2016
Application: Please submit letter of application and resume to: Denise Casey Assistant Town Manager, Wilmington Town Hall, 121 Glen Road, Wilmington, MA 01887. Applications and resumes may also be submitted electronically as a PDF to: jobs@wilmingtonma.gov Please note “Library Associate” in the subject line.
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