Important Contact Information For Wilmington Residents During Storm Events

Below is information from the Town of Wilmington:

Important Contact Information During Storm Events

Downed electrical lines should be reported immediately to 911 for public safety.

RMLD: Power outages, however, should be reported to the normal Reading Municipal Light Department’s hotline at 781-942-6598.

NATIONAL GRID: Residents and businesses should report all outages to the Customer Service or Outage Reporting hotline for National Gas Customer Service at 800-640-1595. Every phone call received is logged into their outage tracking system.

VERIZON: Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/support to report any service-related issue. Small business customers can visit www.verizon.com/bizoutage. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.

WILMINGTON PUBLIC SAFETY INFORMATION:

  • All emergencies should be directed to 911.
  • The Police Non-Emergency phone line is 978-658-5071.
  • The Fire Non-Emergency phone line is 978-658-3346.
  • The Public Works phone line is 978-658-4481.

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