Below is information from the Town of Wilmington:
Important Contact Information During Storm Events
Downed electrical lines should be reported immediately to 911 for public safety.
RMLD: Power outages, however, should be reported to the normal Reading Municipal Light Department’s hotline at 781-942-6598.
NATIONAL GRID: Residents and businesses should report all outages to the Customer Service or Outage Reporting hotline for National Gas Customer Service at 800-640-1595. Every phone call received is logged into their outage tracking system.
VERIZON: Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/support to report any service-related issue. Small business customers can visit www.verizon.com/bizoutage. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.
WILMINGTON PUBLIC SAFETY INFORMATION:
- All emergencies should be directed to 911.
- The Police Non-Emergency phone line is 978-658-5071.
- The Fire Non-Emergency phone line is 978-658-3346.
- The Public Works phone line is 978-658-4481.