Wilmington DPW Offers Snow & Ice Maintenance Tips For Residents

WILMINGTON, MA — The Wilmington Department of Public Works offers these helpful ice & snow tips to Wilmington residents:


The Wilmington DPW is responsible for plowing and treating over 115 miles of roads using both DPW employees and private contractors.

The plowing priorities are: 1. Major roadways and public safety facilities; 2. Secondary and side streets; 3. School parking lots.

Plows will clean, treat, and widen roadways until reasonably safe conditions are met. Please keep in mind that snow removal equipment is still hard at work well after the snow has stopped falling.


Town crews will plow sidewalks along central routes that are heavily traveled by children on their way to and from school. These sidewalks are not plowed until all road clearing operations are completed. Business owners are responsible by Town Bylaw to keep the sidewalks adjoining the premises clear of snow and ice.


Ensuring that trash and recycle barrels are properly placed for roadside collection before, during, and after storm events is the responsibility of the resident.

Many residents opt to shovel out a separate area for their trash barrels, to ensure they stay close to the roadway but outside of the path of traffic.

Residential trash and recycling collection will only be postponed during the most severe storm events. When it is deemed necessary to postpone trash and recycling collection, the Town will utilize our automated call system and will also post the notice to the Town website.


The Town is not responsible for damage to items placed within the Right of Way. These items include, but are not limited to: basketball hoops, bicycles, fences or walls. Please remove these items from the Right of Way during the winter months to protect your personal property.


Although the DPW makes every effort to minimize the amount of snow that gets plowed into driveways, as we plow to the edges of the roadway, snow will fill in driveway openings.

You may wish to clear your driveway several times during the storm or wait until the storm and plowing activities have ended.

Shoveling, plowing or blowing snow back into the street when clearing driveways and sidewalks is prohibited by Town ordinance. Violators will be fined by the Wilmington Police Department.


The DPW needs your help to remove snow from hydrants and catch basins after a snow storm. Because all DPW crews assist with snow and ice operations, they may
be unable to remove snow from hydrants and catch basins for several days to a week after a storm. Your assistance will help keep your neighborhood safe in the event of an emergency.


Wilmington enforces an overnight parking ban that is in effect between 1 AM and 6AM from December 1st to April 1st each year, regardless of weather conditions. Also, there is no on-street parking during snow plow operations. If it snows after April 1st, the parking ban goes back into effect.

Failure to comply with the regulation will result in the owner receiving a ticket from the Wilmington Police Department and/or the removal of the vehicle at the owner’s expense from the roadway during a snow emergency. If a vehicle is impaired and cannot be removed until morning, the owner must alert the Police Department for assistance


The DPW will repair or replace mailboxes if the box is damaged as a result of direct contact with the snowplow. Repairs or replacements will not be made if the damage is a result of snow being discharged from the snowplow. Please report the damage to DPW at 978-658-4481 as soon as possible.

Mailboxes damaged by direct contact with the snowplow will be replaced with standard steel mailboxes and standard 4” x 4” pressure treated posts, if needed. Custom built mailboxes and posts are placed in the Town Right of Way at the owner’s own risk.

The DPW will not replace plastic mailboxes. Plastic mailboxes in cold weather are very brittle and are not suitable in cold weather climates.

The DPW will not repair mailboxes that are in poor existing condition or have posts that have rotted.

If the front of the box is not 6”– 12” back from the curb or extends past the curb line, DPW will not repair or replace.

It is the responsibility of the property owner to clear snow around mailboxes to ensure mail delivery by the US Postal Service.

Plow Complaints 978-658-4481
Police/Fire Emergency 911
Non-Emerg. Police 978-658-5071
Non-Emerg. Fire 978-658-3346
Reading Light 781-944-1340 (downed wires/trees in wires)

(NOTE: The above information is from the Wilmington DPW.)

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