NOW HIRING: Town Seeking Director Of Information Technology

WILMINGTON, MA — The Town of Wilmington is seeking a full-time Director of Information Technology.  Read the job posting below or HERE.

Town of Wilmington Employment Opportunity

Director of Information Technology Full-Time – Salaried
Full Salary Range*: MS-12; $77,141 – $97,616 Full Benefits

*Candidate’s starting salary will depending on qualifications and internal equity with existing staff.

The Director of Information Technology is responsible for the information technology (IT) systems of the Town of Wilmington including the planning, procurement, implementation, and maintenance of IT services critical to the efficient operations of the Town. Maintains all hardware and software, including but not limited to network systems, desktops, mobile devices, audio/visual systems, data recording, coding, and reporting software.

Minimum Qualifications

Bachelor’s Degree in Computer Science or related discipline, or equivalent combination of education and experience. Minimum five years’ experience managing or administering a network, maintaining and managing hardware and software, and/or developing IT strategies. Experience managing virtual environments and SAN technologies. Able to respond to after-hours supports needs for critical system restorations/repairs and public safety emergency events including manmade or natural disasters.

Physical Requirements

The work is generally of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Frequently required to use hands to finger, handle, or feel objects; reaches with hands and arms, bends, stoops, kneels, and/or crouches. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. Required to lift and carry equipment and supplies weighing up to 50 pounds. This position requires the ability to operate a keyboard, computer mouse, telephone, copier, and other standard office equipment.

Candidates will also undergo a pre-employment physical, background and CORI screening.

Application process:

Application deadline is Friday, July 14, 2017.

To obtain the Town’s required application go to the Town’s web site http://www.wilmingtonma.gov, call (978) 658-3311, or visit the Town Manager’s Office at 121 Glen Road, Wilmington, MA 01887.

Please submit the Town’s REQUIRED application, cover letter and resume to: Assistant Town Manager, Wilmington Town Hall, 121 Glen Road, Wilmington, MA 01887. Applications and resumes may also be submitted electronically as a PDF to: jobs@wilmingtonma.gov Please note “Director of IT” in the subject line.

Definition

The Director of Information Technology is responsible for the information technology (IT) systems of the Town of Wilmington including the planning, procurement, implementation, and maintenance of IT services critical to the efficient operations of the Town. Maintains all hardware and software, including but not limited to network systems, desktops, mobile devices, audio/visual systems, data recording, coding, and reporting software.

Essential Functions

Working under the direction of the Town Manager, perform the following functions:

  • Oversee the administration, operations, budget, capital, equipment, technology, and staff of the InformationTechnology Department, including approximately 2 full-time staff.
  • Develop short and long range plans and vision for technology maintenance, upgrades, implementation, and phase-outs that support the goals and needs identified by Town departments.
  • Ensure end users receive excellent support services, timely responses, and effective solutions to requests, questions,and support requests.
  • Purchase, implement, and maintain all hardware including servers, desktops, mobile devices, copiers, routers,switches and infrastructure for WAN/LAN, and fiber network connections for the Town. Oversee procurement procedures and activities, ensure they are compliant with state laws and regulations and protect the best interests of the Town in the purchase and contracting for goods and services.
  • Develop and maintain an inventory of all technology assets including servers, switches, routers, desktops, laptops, tablets, VOIP phones, cells, cabling, smart boards, audio and video equipment, and other hardware, program licenses, packages, and other software.
  • Manage and negotiate the Town’s software contracts including operating systems, computer aided data (CAD) systems, public alert systems, financial systems, VOIP, records systems, email, etc. Develop or arrange for trainings, tools, reports, and policies or procedures that provide the Town with support for its operations using these systems.
  • Ensure the Town is compliant with all regulations, laws, agreements, and licenses governing the use of technologies and collection and maintenance of data. Monitor changes in regulations and laws and develop recommendations to ensure compliance as they occur.
  • Ensure the technology systems are secure through the administration of firewalls, security systems, virus protection, web filters, host-based intrusion detection and prevention systems, and other means. Monitor and report on any intrusions that have the potential to threaten the security and operations of the Town, adjust configurations and/or make recommendations for further protective actions.
  • Develop and administer an emergency operations/recovery plan to prevent and manage the loss of critical equipment, systems, connections, or data, and to ensure the ability of the Town to operate unimpeded.
  • Recommend policies and procedures for the proper and effective utilization of technology.
  • Maintain strict confidence regarding the information and data available through access to the hardware and softwaresystems.
  • Maintain a broad and current understanding of how technology can be used to assist and aid the Town operations.Monitor and identify best practices in utilization of technology in government.
  • Provide leadership in the form of effective decision-making, conflict resolution, communication and proactiveapproaches to problem solving.
  • Present budget requests and answer questions regarding IT operations to Town Selectmen, Finance Committee andTown Meeting.

Minimum Qualifications

  • Bachelor’s Degree in Computer Science or related discipline, or equivalent combination of education and experience.
  • Minimum five years experience managing or administering a network, maintaining and managing hardware and software, and/or developing IT strategies.
  • Experience managing virtual environments and SAN technologies.
  • Able to respond to after hours supports needs for critical system restorations/repairs and public safety emergencyevents including manmade or natural disasters.
  • Knowledge of municipal needs, requirements, and/or operations preferred.
  • Excellent verbal and written skills required.
  • Self-motivating and independent professional able to manage and prioritize workload with general direction.
  • Ability to be equally effective working on a team or working independently.
  • Ability to lead a team effectively.
  • Ability to learn and quickly comprehend new concepts with strong judgment and decision-making skills.Job EnvironmentWork is generally performed inside a building. Work environment is characteristic of an office environment, with even walking surfaces. Noise levels vary and include telephone rings, sirens, intercom calls, and office environment noises.Some exposure to undesirable or unpleasant environmental characteristics inherent in the operations of a public safety building. Exposure to information regarding the recording, transportation, and lock-up of individuals may exist.

Physical Requirements

The work is generally of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Frequently required to use hands to finger, handle, or feel objects; reaches with hands and arms, bends, stoops, kneels, and/or crouches. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. Required to lift and carry equipment and supplies weighing up to 50 pounds. This position requires the ability to operate a keyboard, computer mouse, telephone, copier, and other standard office equipment.

(NOTE: The above job posting is from Town Hall.)

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