(NOTE: Starbucks is located at 271 Main Street in Wilmington.)
SEATTLE, WA — Starbucks issued the following statement on Saturday, July 2:
On July 12, Starbucks is planning a small price increase on select beverages. Unfortunately, that price adjustment was prematurely entered into the point of sale systems in our U.S. company-operated stores. As a result, some customers were charged incorrectly. The maximum any customer could have been overcharged is 30 cents per beverage.
The error has been corrected and we sincerely apologize to our customers for the inconvenience. If a customer believes this mistake impacted the price of their beverage, we encourage them to please contact Starbucks Customer Service at 1-800-782-7282, and we will gladly make this right.
NOTE: The announcement does not indicate which beverages were affected and how long the overcharging had been going on before it was corrected. According to Forbes, Starbucks has not provided any additional information on the matter.
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