BOSTON, MA — Following a robust public comment period, the MBTA released new commuter rail schedules on Tuesday that will take effect on Monday, May 23. The changes are designed to improve performance and allow for greater schedule reliability.
The changes will improve passengers’ experience through consistent arrival and departure times, and additional express service. No major changes have been made to the T’s commuter rail schedules in decades, despite ridership changes and infrastructure improvements. These changes were developed using computer-based rail simulations, field testing and improved operations policies.
A new North Side draft schedule was initially rolled out in November 2015, and altered to reflect public comment and concerns. Customer comments were solicited during a public information period conducted from January 7 through February 22, which included eight public meetings held throughout the commuter rail service area. Over 9,000 comments were also solicited online via web survey and email.
“After hearing feedback at public meetings and receiving thousands of comments from our customers, we have adjusted some schedules in order to better serve the people who use our commuter rail system,” said MassDOT Secretary and CEO Stephanie Pollack. “This comprehensive update – the most substantive changes in decades – will lead to improved service and customer dependability.”
The new Lowell Line (Wilmington Center) can be viewed HERE.
The new Haverhill Line (North Wilmington) can be viewed HERE.
(NOTE: The above press release is from the MassDOT Blog.)
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